AI-powered AR Automation

Collect smarter with
Collection Agents that
scale your AR playbook.

Turn collections into an intelligent, context-aware engine, where you own the strategy and agents handle the volume.

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Trusted by the world's leading B2B finance teams

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The solution

An agentic collections engine built for real-world complexity.

The operating layer for modern collections that now spans teams, channels, and the customer relationship itself.

Agents

30 (%)

Average DSO reduction in 3 months

££6622,,666600,,000000,,000000

Live

Total cash collected via Upflow

Configurable agents

Smart collections that adapt as complexity increases.

Run sophisticated multi-channel collection strategies that automatically adapt to customer segment, payment behavior, and risk.

Collection agents from fully autonomous to suggestions only
Agent instructions built from last six months of conversations
AP Portal Agent for submitting invoices in customer portals
Multi-channel outreach across email, SMS, calls, and letters
Email tracking with open and read status
VOIP and Calling agents, with transcripts and summary
Smart Rules to assign customers to tailored workflows
Customer-level and invoice-level workflow triggers

Personalized outreach

Context-aware collections that strengthen relationships.

Send the right message, on the right channel, at the right time based on payment history and conversation context.

Insights Agent for account context and payment blockers
Personalized, on-brand outreach informed by the full relationship
Unified customer timeline with native email integration
AI detection and logging for promise-to-pay dates and disputes
Emails sent from your domain (not "no-reply")
Customizable templates by customer segment

Team collaboration

Cross-team collections with unlimited user access.

Empower Finance, Sales, CS, and leadership to collaborate on collections with full context, whether in Upflow or the tools they already use.

Centralized AR Inbox shared across teams
@mention teammates with in-app, email and slack notifications
Collection data pushed directly into your CRM
Role-based permissions
Unlimited users at no extra cost

The teams rewriting how B2B gets paid.

"We were impressed by Upflow’s ease of use and flexibility. These qualities were crucial for integrating seamlessly with our existing processes and empowering our teams to collaborate more effectively."

Jean-Thomas Cock

VP Finance @ParcelLab

"Between the Finance and Customer Success teams, we weren’t on the same page in our interactions with customers. The customer was getting two different experiences of interacting with Walnut. Now, with Upflow, we can approach cash collection conversations in a way that’s consistent with the experience customers have come to know from Walnut and their Customer Success rep. While we’re having specific conversations about payment, integrating it within the wider customer experience that Customer Success is working to create has been a game-changer."

Ron Wolff Kochavi

ex Director of Finance @Walnut

"In 2023, we collected only $30,000. Last year, we started using Upflow around May–June, and since then, we’ve collected over $700,000 in 2024, and I strongly attribute that to Upflow."

Elisa Rodriguez

Accounting Manager @MasterPro

Frequently asked questions

Ask AI

AI Agents that run your collection workflows and handle customer replies. You assign an agent to a workflow, which carries your customer segmentation, and it works with full account context to reply, log promise-to-pay dates, and flag disputes.

Each skill (replies, promise-to-pay, disputes) has its own mode: off, ask before sending, or fully autonomous, so you can start with suggestions and expand autonomy as trust builds. For replies, you add custom instructions in plain language, and Upflow can generate a starting set from your last six months of past conversations.

In autonomous mode, the agent sends only when it is confident. When confidence is low it hands the draft to a person to review, and for sensitive situations like cancellations, payment plans, disputes, or a frustrated customer, it escalates to a collector rather than sending.

Yes. The AP Portal Agent takes on the manual work of submitting invoices into your customers' AP portals. You set it up once with triggers, and the agent logs in, fills in the invoice, runs its checks, and saves a draft. You get a task in your to-do to review and submit, and you can track everything on the invoice timeline with a link straight to the portal.

Every message draws on payment history, account context from the Insights Agent, and active conversations on a unified customer timeline. Upflow detects and logs promise-to-pay dates and disputes, personalizes templates by segment, and sends from your domain rather than a "no-reply" address.

Ready to collect faster
and strengthen relationships?

See why finance teams make Upflow the last tool they'd ever cut.