Accounts Receivable Software
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YayPay is an automation tool. Here’s why you need a platform that can take you further (YayPay vs Upflow)

Accounting and Software

Joe Sweeney

Oct 8, 2024

Summary

In the beginning, there was YayPay…(and some other AR automation tools)YayPay is a good tool for Accounts Receivable automationBut times have changed…From chasing invoices to engaging customers: A new era for accounts receivable with Upflow

Accounts Receivable has come a long way in the last few years.

There was a time when finance leaders knew no other option than simply sending out invoices and crossing their fingers, hoping for timely payment.

When it became clear that follow-up and reminders were needed, the first step for many organizations was to hire a bunch of people.

These people were tasked with sending letters, emails and making phone calls to follow up on outstanding invoices.

Then came a number of first-generation AR tools to automate the process. Enabling automated workflows and triggers for specific reminders to be sent, these tools were revolutuionary in their time.

But, as with all technological innovation, it can hard to keep up with the pace of change…

In the beginning, there was YayPay…(and some other AR automation tools)

YayPay (now Quadient AR by YayPay) was one of the pioneers in the AR automation space.

A few years ago, if you'd chosen them for your business, you'd have been considered a visionary.

They were a solid choice, offering a range of features that helped streamline invoice processing and collection.

And, in fact, they do a lot of things really well…

YayPay is a good tool for Accounts Receivable automation

“It makes our life easier in so many ways. It has helped us reduce the duplicity and save our time.”

- Sep 10, 2024 |

“One of the best aspects is its focus on automation and efficiency. The platform offers advanced automation tools for managing accounts receivable processes, such as automated invoice creation, payment reminders, and reconciliation. This can significantly reduce manual work, minimize errors, and improve cash flow management.”

- Aug 26, 2024 |

“The tasks and workflows with automation are real time savers and take away the menial, boring work.”

- July 24, 2024 |

But times have changed…

In today’s economic context, where customer retention and lifetime value are at the forefront of every business leader’s mind, traditional revenue recognition methods are no longer sufficient.

We’re in a post-hyper-growth era - and one where efficient growth and profitability are the order of the day.

This context has implications for finance teams and the way business run their Accounts Receivable. They need precision solutions that enable seamless collaboration between teams to optimize every customer touchpoint.

This ensures not only timely payments but also fosters long-lasting relationships that drive sustainable growth.

Gone are the days when simple automation of accounts receivable processes could suffice. Forward-thinking leaders are recognizing that cash collection is a business problem, not just a finance one. Further, they’re now ware that it demands the kind of fine-tuning that your marketing, sales, and customer success disciplines have evolved to deliver.

In the post-hyper-growth era, a Financial Relationship Management (FRM) solution has emerged as the new standard.

Upflow stands at the forefront of FRM, offering a comprehensive platform that empowers businesses to:

  • Enhance customer relationships: Foster deeper connections with customers through personalized communication and proactive support.

  • Optimize revenue collection: Streamline payment processes, reduce late payments, and improve cash flow.

  • Drive business growth: Gain valuable insights into customer behavior, identify upsell and cross-sell opportunities, and maximize customer lifetime value.

Upflow is at the bleeding edge of FRM Development, where YayPay has failed to keep pace with innovation, as is evident above.

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From chasing invoices to engaging customers: A new era for accounts receivable with Upflow

Cash collection is a team sport

Upflow provides a single, highly accessible view of collections activity, that’s available to all members of your team. Our solution brings your finance and business teams together to collaborate around cash collection.

With Upflow’s Single Collections View SCVSlack integration, you’ll be able to easily embed collection processes into your business’ teams day-to-day tasks.

Easily onboard your sales and customer success teams and make getting paid a ‘business’ topic rather than just a finance one.

“All the teams including finance, sales and legal started to use it and we received only positive feedbacks.” - Upflow user on G2

“I want to love the product but it hasn't fully arrived.” - YayPay user on G2


We understand how to develop customer relationships

With Upflow, getting paid more effectively is table stakes. We help you go further and turn the payments dialogue into a delightful customer experience.

While many competitors are sending anonymous messages from ‘noreply@…” to “finance@” addresses (and ending up in spam filters), Upflow understands that relationships are about people, and people are individuals.

This is why everything at Upflow is done at a person-to-person level.

Our reminders come from a real, named person in your company, to a real, named person or persons on the customer side.

This way we can develop real rapport and affinity with your team, and by extension your brand.

Here at Upflow, our advanced, multi-channel workflow functionality allows you to incorporate emails, call, letters and SMS, to meet your customer where they are and enhance your customer experience strategy.

“Upflow gives us the ability to communicate effectively with our customers. Giving the customer more visibility to their purchase and the ease to transact with us! Smooth processes.” - Upflow user on G2


We focus on simplicity, without compromising effectiveness

Simplicity is our moat: In fact, we’ve proactively engineered complexity out of our platform.

Empower finance and non-finance team members to be effective in engaging the customer in the collections dialogue with an intuitive pick-up-and-go tool that everyone across the business will understand at first glance

Time and time again, we get feedback from our merchants that they were able to plug-and-play our no-code solution without assistance from us or their IT teams, and get down to the business of improving cashflow right away. Upflow time to value is measured in days, in single digits, against an industry average of 6-8 weeks. By the time you are live with the competition, Upflow has paid for itself 2-3x over.

“Upflow is extremely easy to use and it's user interface is very user friendly.” - Upflow user on G2


“There are a lot of functionalities available that I am not trained on. Not because of Yaypay employees, just it takes time to learn the functions and implement them.” - YayPay user on G2


Truly native integrations

upflow integrations
3 click native, real-time integrations with your ERP, billing, and accounting systems mean you can onboard same-day and always trust what the data is telling you.

Upflow acts as your ‘source-of-truth’ for AR and cash collection with real-time, native integrations with a long list of solutions.

“Easy to use (for admin and user), fully integrated with Netsuite, and a top customer service (for the rare case we need it).” - Upflow user on G2

“Dislike the way it takes a snapshot of NetSuite invoices rather than syncing directly (in case the invoice changes)” - YayPay user on G2


Simple pricing with no surprises

At Upflow, we list our prices clearly on our website. Transparent, uncomplicated, easily understood pricing. And no hidden costs.

And, with our free discover plan we offer you the ability to get value right away for free. Connect your ERP, billing or accounting system and get instant access to real-time AR Analytics. See where you stand and where to focus your efforts - for free.

“Decent pricing and definitely an attractive ROI.” - Upflow user on G2

“Rigid customisation and the price of the application these two are the hiccups” - YayPay user on G2

Ready to take the next step?

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